Monday 18 June 2012

Slaley Hall June 2012

Welcome to our blog for this seasons first event, the PGA Seniors Championship at Slaley Hall in Northumberland.


This was the first time that we had been present at this event and as we were the only tour support truck on site the anticipation for a busy week was high. Arriving Monday lunch time we met the first wave of what would be some very indifferent weather, hailstones and then sunshine greeted us at the practice ground!
The course itself looked magnificent and was sure to pose a real challenge to the players over the course of the week. Having set up the truck and arranged all of our tour only demo stock we were soon receiving our first players for club adjustments. The field this week consisted of a real mixed bag of qualifiers, tour rookies and the experienced well known faces. All are welcome onto the vehicle and we always try to extend the same level of service to all.

The Pro-Am day was on the Tuesday and among the celebs taking part were Dwight Yorke, Freddie Flintoff and Harry Redknapp. Mid way through Harrys round the head on his SW flew off, que a flustered Marshall arriving at the truck club in hand! A quick 10 minute reglue and the loan of a John Letters Tour Black 56 wedge solved the problem.
                                                                         

Our position on the practice ground was next to a raised two level practice green. As such we had a lot of interest in our new JL Master Model Grind wedges with various pros trying out different shaft and head combinations. Eamonn D'arcy ordered a custom built 56 MM Grind with C-Taper shaft. Eamonn took the opportunity to use our grinder to shape the sole a little more around the heel specifically to get the club through the rough at turnberry in a few weeks time.

The kind of work undertaken at these events varies greatly. Some players come on for a quick loft/lie check or a new putter grip fitting. Bigger jobs include full reshafts as we did this week for Gordan Brand Jnr and Miguel Angel Martin. Aside from this work we are constantly building product for the guys to test on the range and hopefully put in the bag or undertake further testing away from the tournament. Shafts play a huge part in the modern golf club, what works for one person may not work for another and this is where our technical expertise comes in use. Many of the guys know the flight that they want and it is up to us to find the correct shaft to get that flight whilst maintaining consistency.
Another Pro who is a familiar face on the tour vehicle is Steve Cipa. Over the last three years we have had great feedback on our products from Steve who is this season using the new JL Tour Black driver and finished an excellent 5th place this week. Feedback from the Pros is vital to us and the information gathered at these events is invaluable for our product development team. Every product that we launch into the retail market will have had hours of testing on tour previously.


Aswell as providing support at events we also like to inform players of our testing centres around the country where they can have a personal fitting service and be fitted on launch monitiors for every club in the bag. The after service also extends to taking custom specialist orders at events that we can assemble at head office.
One Pro to take advantage was Robert Thompson who commented 

"Many thanks for your help regarding my irons. I received them on my return and I am delighted with  them(Played Sunday). My brother is very pleased with the work done on his putters and we really appreciate the time and effort you gave us during such a busy time  for you at SLAYLEY."

One of the last visitors to the truck was Andrew Sherbourne who has been playing John Letters clubs since we fitted him with a set of irons and wedges at the Seniors Championship last year. Andrew won the British Par 3 Championship last August using JL Black Tour wedges and Master Model Black irons. He was keen to collect his new MM Grind wedges built to his specification in a 52 and 56 degree. We look forward to meeting up with Andrew later in the year for his feedback.

A final word must go to the weather again! There was a constant deluge of rain from Weds through until Saturday morning resulting in the tournament being cut to just 3 rounds. On the Saturday morning we had to move the tour truck from its original position as a mini lake had appeared overnight!

Enjoy your golf, Kevin Ludkin - Tour Technician

Wednesday 13 June 2012

2012 John Letters Tour Blog

Hello and welcome to the John Letters Tour Truck Blog for the 2012 season.

The aim of this blog is to provide a behind the ropes look at the workings of a tour truck and to also share the journey, stories and photos as we attend tournaments across the country. In this first blog we would like to introduce and explain how the tour truck goes about its business.

This year we have a bigger and better vehicle. Over the last two months we have been working hard at our base to re-graphic the whole van with John Letters branding. Last years truck and trailer were decked out in the JL staff colours of blue and white whereas the graphics this year are a sleek black to match our new Tour Black range of clubs. The design is a real eye catcher and we think it looks the business on the motorway! The work done was not limited to the outside of the vehicle though. New graphics, an updated roof and other additions have been made internally.


Each event that we attend requires a different amount of stock and as such we have to plan weeks in advance to make sure that we have good levels of components across our brand lines. For
example if we are attending a links course where the wind can soon whip up then we will store plenty of hybrid heads with low flight, tip stiff shafts.

Typically for an event we will carry the following: 40x sets of iron heads, 140x driver/fairway heads, 60x hybrid heads, 200x wedge heads, 300x graphite wood shafts, 1400x steel iron shafts and 1600x grips. On top of the hardware components we also have to make room for the soft goods that players require such as towels, umbrellas, caps and clothing.


Away from the technical area of the truck there is a seating area where players can sit and relax whilst they wait for repairs etc or they can just shelter from the rain. In this room there is a tv/dvd, mini fridge and a laptop with internet access. In the cabin of the truck there is a 2 bed bunk which occasionally gets used dependant on the event location. Staffing at events varies dependant on the need for our services. At most tournaments we will have two Tour Technicians and one other member of staff from our management/business side to look after the players and to deal with official brand business.
This will be our third year on tour and we are pleased to say that we will be joined by Neil Cooke this season who is a bit of a technical genius within the industry. You can not stop learning in this job so Neils input will be valuable and push us onto the next level.

The first event of the year for us is the PGA Seniors Championship at Slaley Hall in June.
Please feel free to comment or send us suggestions regarding this blog.

All the best, Kevin Ludkin - Tour Technician